To reset your password:
- Tap on the “Forgot Password” link on the MaskFit AR app Log In page
- Type your Email address and tap on “Forgot Password”
- You will receive an email from the MaskFit AR team. Follow the instructions in the email to reset your password.
To change your password:
- Log in to the MaskFit AR app
- Tap Account in the Side Menu
- Tap the “Change Password” link on the Account page
- Type your current password, new password and confirm your new password
- Tap on the “Save” button
To reset your password:
- Tap on the “Forgot Password” link on the MaskFit AR app Log In page
- Type your Email address and tap on “Forgot Password”
- You will receive an email from the MaskFit AR team. Follow the instructions in the email to reset your password.
To change your password:
- Log in to the MaskFit AR app
- Tap Account in the Side Menu
- Tap the “Change Password” link on the Account page
- Type your current password, new password and confirm your new password
- Tap on the “Save” button
Alternatively, you can reset your password from the Settings page on the MaskFit AR web portal.
You can access your patient list on the web portal or within the MaskFit AR app.
APP: The patient list is displayed on the homepage of the app. To find a patient from the list, type the patient’s name in the search bar.
WEB: The patient list is displayed on the Patients tab. Use the search bar to find a patient from the list.
A patient can be added to the system by creating a profile for the patient. This can be done inside the app or from the web portal.
APP: Tap on the “Create Profile” icon located on the top right corner of the home page; after completing the questionnaire, the patient will appear on the patient list.
WEB: Click on the Add Patient button on the Patients tab; after completing the questionnaire, the patient will appear on the patient list.
First, you need to search and find the patient from the patient list.
APP: Find the patient and tap on the patient card to open the patient profile. You can view detailed patient information within the app by tapping on the Open Profile icon on the top right corner of the Patient Information page
WEB: Go to the Patients tab, find the patient, and click on the patient card to open the Patient Information page.
For existing patients who have a profile on the MaskFit AR:
APP: Find the patient, go to the Patient Information page and tap on the Invite link.
WEB: Go to the Patients tab, find the patient, and click on the Invite link.
For new patients who do not have a profile on the institution account:
APP: Go to the side menu, tap on the Invite button, type the patient’s email address, and tap on the Send button.
WEB: Type the patient’s email address in the field provided on the Patients tab and click on Invite.
After inviting a patient, their status changes to Invited. The invitation date is also displayed. To Re-Invite a patient or to send another invitation reminder, tap on the Resend Invite link on the Patient Information page.
Patient information can be edited or updated by both clinicians and patients. For instance, if a patient has a profile on an institution account, and also using the app on their mobile device; both the clinician and the patient can edit or update the information; however, MaskFit AR only stores the most recent updates.
APP: To edit patient information, tap on the Open Profile icon on the top right corner of the Patient Information page. This will open the patient questionnaire where you can edit the information. Click Next after making changes on each page, and tap on Finish on the last page to save the changes.
WEB: Find the patient from the patient list and open profile. Make the changes and click on the Save button.
For a new patient, first, you need to scan the patient’s face. After scanning, tap on the “Find Mask” button to see the list of recommended masks. To view a list of a specific type of mask, tap on the menu icon on the top right corner and select the mask type.
For the existing patient who already has facial measurement data, tap on the Add Mask link on the Patient Information page, tap on the Existing Measurements and tap on the Find Mask button.
MaskFit AR allows institutions to send a pre-populated message to their patients to remind them of their eligibility for mask replenishment. To set up and send a reminder message:
- On the Patient Information page, tap on the Replenishment Reminder link
- Select the date for sending the first message
- Select the message frequency based on the patient’s insurance coverage
- Tap on the Save button
After saving, a message is sent to the patient on the selected date and cycle.
All the order notifications appear on the Notification page located on the Side Menu. The notification shows the date, basic patient information, and the mask they have ordered. Upon receiving the notification, the status of the order is Pending. After finalizing the order process, the user can tap on the Complete button on the notification card to change the status to Completed.
Our algorithms use several parameters to select and rank a recommended mask list for a patient. The parameters used in mask selection and ranking include facial measurement data, clinical data, demographic data, satisfaction matrix, historical mask data, etc.
The MaskFit AR algorithms have been tested in several clinics across Canada since 2016, by many sleep therapists and patients. Additionally, the platform is currently being used and validated by a group of sleep medicine experts in the largest health organization in the United States. We continuously implementing changes and modifying the algorithms to further improve the accuracy of both facial measurements and the mask recommendation process.